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Shipping and Returns

Shipping Policy

All orders placed before the close of business hours will be shipped the same day as the order. If an order is received after the close of our business hours, it will be shipped the next business day. BSI Medical Supply, Inc. utilizes UPS and the United States Postal Service for shipping. BSI Medical Supply, Inc. will not ship orders to locations outside of the fifty (50) states of the United States of America. Orders will only be shipped within the fifty states of the United States of America.

Shipping FAQs

HOW LONG DOES IT TAKE TO SHIP MY ORDER?

When you order from us, you can expect your order to ship same day when placed before 1:00 PM CST Monday through Friday provided it is in stock. You can also expect your package to arrive within 1-5 business days in most cases.

WILL YOU SHIP TO AN APO ADDRESS OR PO BOX?

Yes, we will do so at the same rates for ground shipping in the contiguous US.

HOW LONG DOES GROUND SHIPPING TAKE?

Ground shipping times vary depending on the distance from our warehouse, but the longest distances usually take only five business days. Transit time for Ground shipping is not guaranteed.

DO YOU SHIP TO CANADA OR INTERNATIONALLY?

No. At this time we only ship to the United States.


Return Policy

We always want you 100% satisfied with every product. If you need to return or exchange an item, please notify us within 30 days of receipt. If you paid with a credit card, we will credit your account upon receipt of the returned product. If you paid with a check or money order, you can expect reimbursement by check within 2 to 4 weeks.

Please note that returned items must be sealed in their original packaging, and suitable for resale.

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