Shipping and Returns

Shipping Policy

All orders placed on normal business days (Mon - Fri) before the Cutoff of 12:00 PM EST will be shipped the same day as the order. If an order is received after the 12:00 PM EST Cutoff, it will be shipped the next business day. BSI Supplies, Inc. utilizes a combination of shipping methods to include but not limited to UPS; Fed Ex; Private Fleet and LTL Freight Services for shipping. BSI Supplies, Inc. will not ship orders to locations outside of the fifty (50) states of the United States of America.   

Minimum Order Policy

BSI Supplies, Inc. has a minimum order charge of $13.00 for individual orders that are less than $300.00.  Orders over $300.00 are shipped free.

Shipping FAQ's

HOW LONG DOES IT TAKE TO SHIP MY ORDER?

When you order from us, you can expect your order to ship same day when placed before 12:00 PM EST Monday through Friday provided it is in stock. Some locations may be a 2 business day shipping point.  Please check with your account representative.

WILL YOU SHIP TO A P.O. BOX?

Yes, we will do so at the same rates for ground shipping in the contiguous US.

HOW LONG DOES GROUND SHIPPING TAKE?

Ground shipping times vary depending on the distance from our warehouse, but the longest distances usually take only five business days. Transit time for Ground shipping is not guaranteed.

DO YOU SHIP TO CANADA OR INTERNATIONALLY?

No. At this time we only ship to the United States.


Return Policy

We always want you 100% satisfied with every product. If you need to return or exchange an item, please notify us within 30 days of receipt. If you paid with a credit card, we will credit your account upon receipt of the returned product. If you paid with a check or money order, you can expect reimbursement by check within 2 to 4 weeks.

Please note that returned items must be sealed in their original packaging, and suitable for resale.

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