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Store notification:

Important Update to Online Ordering: Thank you for your continued patience as we navigate through our warehouse transition.  You should see delivery consolidation and timing much improved next week.

To help ensure you receive your deliveries on time, effective Monday, November 11th, the order cutoff time will be 11:00 am.


Note: BSI Supplies will be closed Monday, May 26 2025 In observance of Memorial Day





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    Adult Absorbent Underwear Prevail Per-Fit Pull On - Case
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Durable Medical Equipment Provided by Billing Specialists, Inc.

Billing Specialists, Inc. (BSI) is a privately owned North Carolina Corporation. Since our inception in 2003, BSI has been the innovator in the DME and medical supply industry in North Carolina. We were the originator of providing incontinence supplies to assisted living communities in North Carolina. We work with assisted living facilities, nursing facilities, and group homes to provide medical supplies and equipment. BSI has been providing exceptional service for over 17 years.

Durable Medical Equipment Covered by Medicare and Private Insurance

Types of durable medical equipment we provide:

  • commodes
  • hospital beds and mattresses
  • manual wheelchairs
  • rollators
  • walkers

To be able to provide durable medical equipment in North Carolina and bill Medicare, private insurance we will need the following:

  • face sheet
  • FL2
  • doctor’s order
  • insurance information

Please call our office at 704-869-9091 if you have questions regarding coverage, documentation, etc. You can also fax requests to 866-520-7907.

Incontinence Supplies Covered by North Carolina Medicaid

North Carolina Medicaid covers incontinent products for adults who are incontinent due to disease, illness or injury. An order and CMN signed by a physician must be obtained for us to bill for the supplies.

BSI provides a variety of quality incontinence products. Below is a listing of products we provide along with the quantities allowed by Medicaid. Quantities are determined by how many changes a day a patient requires.

  • Adult Protective Underwear/Pullups (Up to 200 allowed per month)
  • Adult Briefs (Up to 192 allowed per month)
  • Underpads (Up to 150 per month)
  • Vinyl Gloves (Up to 4 boxes per month)

For more product information please check https://www.prevail.com/CCKit


Accredited by: The Accreditation Commission for Health Care (ACHC)

Certified by: Medicare and meets all of the Medicare Supplier Standards, North Carolina Medicaid, South Carolina Medicaid

Contracted with: BCBS of North Carolina, Humana, United Healthcare

Contracted with North Carolina Managed Care: AmeriHealth Caritas, BCBS of North Carolina, Carolina Complete, United Healthcare, United Healthcare VA Community and Wellcare

Members of: AAHomecare, Atlantic Coast Medical Equipment Services Association (ACMESA), North Carolina Senior Living Association (NCSLA), US Rehab, VGM

BSI Supplies

  • 2501 N. Chester Street
    Gastonia, NC 28052
  • 8:30am to 5pm – Mon-Thu
    8:30am to 2pm – Fri

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  • Phone: (704) 869-9091

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